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Inspire won't charge or turn on

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‎01-17-2021 01:07 - last edited on ‎01-17-2021 19:22 by

‎01-17-2021 01:07 - last edited on ‎01-17-2021 19:22 by

Hi I got this in March last year and have had no problem with it till now. It won't switch on the screen is black, it won't charge. It doesn't do anything. Is it broke altogether. I have everything it says to do do but still nothing.

 

 

Moderator edit: subject for clarity 

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‎01-17-2021 19:21

‎01-17-2021 19:21

Welcome to the Fitbit Community, @Jacksb.

 

Thanks for the details shared in your post and for already trying to resolve the issue. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

Have a nice day!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-20-2021 09:48

‎01-20-2021 09:48

Hi thank you for your replies. They are going to send me a replacement one. 

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‎01-20-2021 15:04

In response to Jacksb

‎01-20-2021 15:04

Thank you for your reply, @Jacksb.

 

This is great news and I hope you continue enjoying the Fitbit experience! Let me invite you to visit our Health & Wellness board where you can make new friends and create your own topics.

 

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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