02-02-2021
03:34
- last edited on
02-02-2021
06:13
by
JuanJoFitbit
02-02-2021
03:34
- last edited on
02-02-2021
06:13
by
JuanJoFitbit
I have read lots of posts about this issue. I tried every single tip to get this working. It’s turned off and won’t charge, I can't get it to do anything to work.
I have tried -
cleaning the Fitbit charger and connection on the watch
using a different charger
using a different power point
holding the button for 5 seconds
holding the button for 10 seconds
plugging it into the charger and holding the button (as above)
leaving it plugged in for 6 hours and for 12 hours
Is there anything I can do to fix this problem? Any help is great appreciated.
Moderator edit: format
Answered! Go to the Best Answer.
02-02-2021 06:12
02-02-2021 06:12
Hi @Lubo1, welcome to our Fitbit Community. Regarding the charging and screen issues that your Fitbit Inspire has experienced, I appreciate the time spent trying to get it fixed before contacting our forums.
Since you the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Clickhereto get connected and our Support team will be happy to follow up and assist you accordingly.
I'll be around if any question arises.
02-02-2021 06:12
02-02-2021 06:12
Hi @Lubo1, welcome to our Fitbit Community. Regarding the charging and screen issues that your Fitbit Inspire has experienced, I appreciate the time spent trying to get it fixed before contacting our forums.
Since you the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Clickhereto get connected and our Support team will be happy to follow up and assist you accordingly.
I'll be around if any question arises.
02-03-2021 11:51
02-03-2021 11:51
Thanks for your help. I did what you suggested and pleased with the outcome.
thanks again
02-04-2021 10:03
02-04-2021 10:03
Hi @Lubo1, you are welcome! I'm glad to hear that I could help.
As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Hope to see you in our Fitbit Community more often! 😀