Inspire won’t pair with iphone

[LR6]

When I first set up my Fitbit and it was working. Now I cannot get it to pair with my iPhone so it’s no longer giving me text message notifications. 

[NellyG]

Hi @LR6  Is your Inspire syncing your exercise information to the app?

Try the suggestions in THIS Help Article on troubleshooting notifications

[KCMorgan]

I have just updated an old fitbit to a fitbit Inspire HR. My old account comes up and I am having a hard time connecting my inspire and getting rid of my old information

[NellyG]

Hi @KCMorgan  You wont get rid of your old information on your existing account. If you want to start with a clean slate then you are best to open a new account using a different email address.

Are you having trouble setting up your new Inspire? If so, try these two Help Articles.

HOW DO I SET UP MY TRACKER?
http://help.fitbit.com/articles/en_US/Help_article/1873

WHY CANT I SET UP MY TRACKER
http://help.fitbit.com/articles/en_US/Help_article/1872

[Melanie1977]

Can’t seem to get notifications 

[JMR712]

I have the same issue, amongst others noted in this forum. It paired with my iPhone for a few days (it's new) and now it won't pair. It's going back.

[LR6]

I returned mine, got a new one and it's been fine now for months.

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