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Inspire won't power on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-28-2019 18:36 - last edited on ‎12-15-2019 13:44 by Fitbit Moderator

‎08-28-2019 18:36 - last edited on ‎12-15-2019 13:44 by Fitbit Moderator

I've tried again and again to power on my fitbit, it jjust is not powering on

 

Moderator edit: updated subject for clarity

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7 REPLIES 7

‎08-29-2019 03:33

‎08-29-2019 03:33

Hi @johnosher  Sorry you are having this problem. If you havent already tried, restart the Inspire several times and then see if it turns on. If it doesnt then it is sounding defective. Either return it to the store you bought it from or come back here and a moderator will help you.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-12-2019 07:08

‎12-12-2019 07:08

I am also having this issue. I have attempted to restart it several times, I charged it over night, pushed the side button several times, and more attempts to restart. I purchased mine through the Fitbit website.

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‎12-12-2019 23:57

In response to Ringleader75

‎12-12-2019 23:57

Hi @Ringleader75 I have flagged a moderator to come and help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-14-2019 10:00

In response to NellyG

‎12-14-2019 10:00

Thank you!

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‎12-14-2019 18:18

In response to Ringleader75

‎12-14-2019 18:18

I still have not been successful in getting mine started
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‎12-14-2019 19:30

In response to johnosher

‎12-14-2019 19:30

@johnosher  The moderator will help you both.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-15-2019 13:57

In response to NellyG

‎12-15-2019 13:57

Hi @Ringleader75 and @johnosher. Welcome on board. @NellyG, It's great to see you here and thanks for the heads up! I'm sorry for the delayed response.

 

@Ringleader75 and @johnosher, thanks for sharing details about your trackers as well for the steps tried on your own. Since they're still not working after the restart process, I've requested a case so our Support team can further assist you with this matter. They'll get in touch with you via email, so make sure to check your inbox.

 

If you need anything else, let me know.

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