Inspire won't turn on

[BURNSIDE]

can anyone help please, I have a new Inspire tracker, I linked it to my tablet but the tracker itself won't turn on, I have tried to update it but just not doing anything, I would appreciate any help at all, thanks

[AndreaFitbit · Accepted solution]

Welcome to the Fitbit Community, @BURNSIDE. I apologize for the delayed response and will be happy to assist you with your Fitbit Inspire display inquiry. 

In order to turn on your Fitbit display again, I would recommend to set up your Inspire again. Please follow the instructions of help article: How do I set up my Fitbit device? This time pair your tracker as a replacement device.

Please let me know if you need further assistance. 

[Fitain]

Thank you Andrea for your answer I have same problem. After I set it up and connect it with mobile it showed that battery is low so I left it to charge now I want to start using it but it doesn't switch on, don't know what to do 😞

[cjschwer]

Did this get resolved? I just got an Inspire HR for Christmas and it is doing the same thing.

[Justinringer]

Same issue got it for Christmas went to update and after 12 hours of updating now it won’t turn on and I’ve followed ever step on the help section 

[cjschwer]

I contacted customer service and they sent me a warranty form and my new inspire hr is on its way.