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Inspire wont sync to tablet or phone

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‎09-11-2021 18:17

‎09-11-2021 18:17

IMy fitbit inspire won't sync to my phone or tablet no matter how much I try or reopen app or redownload app. It says my device needs an update but neither my phone nor my tablet will do the updates all it does is says this will take 30 min and I wait and then it says it cannot find my device when its sitting right next to either device. 

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3 REPLIES 3

‎09-11-2021 21:04

‎09-11-2021 21:04

Hi @melindaam1982  this article is for trouble syncing - click to read.  The app requires a minimum of Android 8 or iOS 13 to work properly. Pick one device to use to sync to and update, so turn the other one's bluetooth off while you try to get it done. Let us know what happens.

Stepping in the U.S.A. since September 2013. Android 14

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‎09-12-2021 01:12

In response to Odyssey13

‎09-12-2021 01:12

I'm having the same problem since Saturday lunchtime. My phone (Android) won't detect my Inspire HR at all

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‎09-12-2021 09:38 - last edited on ‎08-28-2024 09:50 by Fitbit Moderator

In response to mbecher3

‎09-12-2021 09:38 - last edited on ‎08-28-2024 09:50 by Fitbit Moderator

Welcome to the Fitbit Community, @melindaam1982 and @mbecher3. Thanks for the assistance provided @Odyssey13!

I recommend you to try the troubleshooting steps from the help article shared by @Odyssey13. Also, make sure that you have the latest version of the Fitbit app installed on your iOS or Android device.

Hope this helps.

If my post was helpful, you can vote for it. You can also mark it as Best Answer if it was what you were looking for!
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