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Inspire wont track sleep

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‎05-11-2020 19:26

‎05-11-2020 19:26

Worked great for about 2 weeks, now it wont track my sleep and takes a very long time to sync, if it syncs at all. I've tried restarting my inspire, replacing it on the app, made sure everything is up to date as well. I dont know what else to do. It's been two weeks with this issue

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‎05-15-2020 18:03

‎05-15-2020 18:03

Hi @Mackmadden, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting. To better assist you with this situation, can you please let me know how many times you experienced this issue? Which mobile device are you using to sync your Inspire? In the meantime I receive your answers, please restart your device and then, try wearing it on your non-dominant hand when you're going to sleep.

 

Let me know if the issue persists and if you have any additional questions.

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