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Inspire wont turn on after a factory reset

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My daughters Inspire tracker is not working. 

Yesterday the time was wrong and it wouldn't sync. The screen would intermittently stop working at all. 

We unpaired it. Charged for hours. 

The screen was on more consistently today however the date displayed yesterdays date. 

Restarted it . 

Deleted and reinstalled the app 

Turned Bluetooth off and on again.  

Removed the Inspire from remembered devices 

 

After these steps,  when trying to pair (to 3 different devices), the app kept saying  "found it"  and "connecting" but then eventually saying no bluetooth connection. 

 

Finally I did a factory reset . 

 

No the tracker screen is black and I can't wake it up to try pairing following the hard reset 

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@SophDM Nice to see you around. Thank you for your message and efforts. In your case the next step should be give us a call or chat with us. Click here to get connected. 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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