Inspire wrist band no longer snaps closed

[MarybMartin]

The wrist band no longer snaps closed.

Moderator edit: updated subject for clarity

[YojanaFitbit · Accepted solution]

Hi @MarybMartin, how you doing? Thank for visiting the Forums, welcome. 

If your band is not longer snapping closed when you put it on, please confirm if you've followed the suggested steps below. Additionally, one of our representatives will be getting in touch with you shortly. Thanks for the time you've taken to seek for help here on the Community Forums and with our support team.

Wear Inspire a finger's width above your wrist bone:





Attach the wristbands and securely fasten your tracker on your wrist:

1. If you previously wore Inspire in a clip, press and hold the button and change your device setting to On Wrist.
2. Place Inspire around your wrist.
3. Slide the end of the band with the peg through the loop.
4. Align both ends of the wristband so they directly overlap, and choose the hole that best fits your wrist.

 

5. Squeeze the peg and wristband between your thumb and forefinger until you feel the band snap into place.

Let me know if you have questions.

[LilDawg]

The button on my Fitbit inspire popped off and I can’t get it back on. What do I do?

[YojanaFitbit]

Nice to see that you're digging into the Forums @LilDawg, let me give you a warm welcome to our Community.

Thanks for reporting that the button on my Fitbit inspire popped off is always trying to provide great products and customer experience. In this case, I've requested to our support team to create a ticket on your behalf. You should receive an email from them soon .

Let me know if you have questions about it. 

[pixeybelle]

Brand new. On correct hole but WONT snap **ahem**

 It appears pin to snap may be too short. Cannot snap on any hole shut. Advice?

[LindsayH20]

This took me a few to figure out. There is a little lip that needs to catch. Take a pair of tweezers and pinch the large side of button and back side of band right at hole. You should see the lip. Maneuver the tweezers and keep squeezing around the hole until it pops into place. It will then be a snug fit. Then you adjust the size and squeeze little button into the hole and voila!

[Marg1]

This didn’t work for me. The fit bit is only about 7 weeks old, and I can’t shut it! 

[tayschultz]

This worked perfectly thank you so much! I thought  I was gonna have to buy a new band. 

[pixeybelle]

So how did they fix