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Inspire2 adds 1200 steps every morning

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‎06-08-2022 10:28 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

‎06-08-2022 10:28 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

What can I do to get correct step count? Was charging over night on counter. Flipped to zero at midnight as it should. 6:30 a.m. still zero. Did not put on until 8am and it had over 12000 steps! Been doing this for several days. Any suggestions?

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3 REPLIES 3

‎06-09-2022 06:01

‎06-09-2022 06:01

@stephanie_glass Do you have anything on the counter that could be vibrating? Maybe a fan or do you run a blender or juicer in the morning? Have you tried wearing it to bed and seeing if it still adds the steps when it's on your wrist?

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎06-09-2022 07:21

In response to Heather-S

‎06-09-2022 07:21

Does not matter if on counter (nothing moving there), in jewelry box or on my wrist. It still adds thousands of steps! The joke is I am sleep walking around the world! HA - NOT.  so frustrating.

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‎06-09-2022 10:47

In response to stephanie_glass

‎06-09-2022 10:47

@stephanie_glass Have you tried restarting it or even doing a factory reset and repairing it to your phone?

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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