help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire2 screen not responding to touch or movement

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-04-2022 07:50 - last edited on ‎12-18-2022 23:01 by Fitbit Moderator

‎01-04-2022 07:50 - last edited on ‎12-18-2022 23:01 by Fitbit Moderator

My Inspire 2 worked for 2 days and is now not responding to movement nor touch.  Sometimes it responds when I hold the buttons.  I have reset it, turned off phone, turned off bluetooth, etc. etc.  What else can I do?  Very disappointed in this product.  

Best Answer
Labels:
1 REPLY 1

‎01-04-2022 07:58

‎01-04-2022 07:58

Also, the light is very dim on the watch face.  I cannot access Quick Settings to remedy this.

 

Best Answer