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InspireHR band pins falling out

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‎04-12-2019 07:18

‎04-12-2019 07:18

The pins in the watch band have fallen out when carrying the band to a different location to attach it.  My suggestion was to include a spare pin in each new band.  More cost effective than having to purchase an entirely new band for $24.00 or more.  Better for customer and better for Fitbit. 

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‎04-15-2019 11:31 - last edited on ‎07-26-2023 09:25 by Fitbit Moderator

‎04-15-2019 11:31 - last edited on ‎07-26-2023 09:25 by Fitbit Moderator

Welcome to the  Forums @Marsplace1.

I apologize for the delay in my response. Thanks for taking the time to share your feedback and your idea.

I could see that you got in touch with our support team about this and that they were able to help you.

Be sure to post about your idea in our Feature Suggestions board. That way other users can comment and vote on the idea to show their support. You can read the FAQ to better understand how that board works.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

View best answer in original post

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‎04-15-2019 11:31 - last edited on ‎07-26-2023 09:25 by Fitbit Moderator

‎04-15-2019 11:31 - last edited on ‎07-26-2023 09:25 by Fitbit Moderator

Welcome to the  Forums @Marsplace1.

I apologize for the delay in my response. Thanks for taking the time to share your feedback and your idea.

I could see that you got in touch with our support team about this and that they were able to help you.

Be sure to post about your idea in our Feature Suggestions board. That way other users can comment and vote on the idea to show their support. You can read the FAQ to better understand how that board works.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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