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Issues with sleep logs and notifications-Inspire 2

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‎06-13-2022 11:06 - last edited on ‎12-18-2022 22:19 by Fitbit Moderator

‎06-13-2022 11:06 - last edited on ‎12-18-2022 22:19 by Fitbit Moderator

My Inspire 2 stopped logging my sleep history and giving me notifications on activity and goal accomplishments.  Help

 

Moderator edit: updated subject for clarity

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‎06-14-2022 14:52

‎06-14-2022 14:52

Welcome to the Fitbit Community, @maggietherodent.

 

I’m sorry to hear that you are having difficulties with your Fitbit Inspire 2. Your time while dealing with this situation is highly appreciated.

 

Please make sure Do Not Disturb (DND) and Sleep Mode are turned off. For instructions on how to navigate your Tracker, please visit this article.

 

If you are referring to the time or distance-based updates you can receive on your Fitbit Inspire 2 during a workout, please follow the instructions in this article in the menu "Can I track splits or laps with my Fitbit device?".

 

Regarding the issue with sleep records not getting logged, please visit this article, open the menu "Why don't I see sleep stages today?" and follow the instructions.

 

In addition, please make sure your tracker is set to On Wrist EdsonFitbit_0-1655243390651.png. When your Inspire 2 is set to On Clip EdsonFitbit_1-1655243391182.png, certain features are turned off, including heart-rate tracking, automatic exercise tracking, and Active Zone Minutes.

 

Hope this helps.

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