It will not let me re-setup my Fitbit inspire

[Denisa_Opincaru]

When I deleted my fit bit inspire from my account and tried to set it up again it will not work if you see this please respond 

[AlvaroFitbit]

@Denisa_Opincaru I hope you're doing well!

Let me help you with setting up your Fitbit Inspire again on your account. Lets try clearing the link between your phone and your tracker so you can set it up again. Please do the following:

1. Go to your phone's bluetooth settings and remove all devices listed there.
2. Restart your phone and restart your device. 
3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
5. You can find troubleshooting instructions here.

Let me know how it goes.

[Denisa_Opincaru]

Ok so I have done what you asked me but it will not let me still set it up
this is what it has been showing me for the past 15 minutes

[AlvaroFitbit]

@Denisa_Opincaru thank you for the update

Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

[unamac]

hi my Fitbit inspire is set on wrong time and I cannot change it as it is not being recognised by my phones bluetooth and will not sync

Moderator edit: format

[AlvaroFitbit]

@unamac Thanks for stopping by! 

Let me help you with your Inspire not syncing. Please try the suggestions in my first post to see if this helps resolve the issue.

Let me know how it goes.