help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Joined premium - sleep score not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-10-2020 23:49

‎06-10-2020 23:49

Hello I have joined the premium service and my sleep score and more in depth reports does not seem to be working it’s still the old format? Can anyone fell with this? 

Thank you 🙂 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-13-2020 14:24

‎06-13-2020 14:24

Hello @Zoz3000 it sounds like your sleep wasn't 3 hours or Fitbit did not have a consistent heart rate.

What is the message under the simple graph?

 

Best Answer
0 Votes