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Lack of Green Light and no HR being recorded

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‎08-01-2020 06:23

‎08-01-2020 06:23

Hi,

 

I had a replacement tracker sent out to me that I received from Fitbit. I have charged it, set reset ( both soft and hard ) but still no green light or my HR being recorded I just get - - on the HR.

 

Can anyone help? 

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‎08-02-2020 03:09

‎08-02-2020 03:09

Hi @Leigh_Wharton You will need to contact Customer Support 

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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