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Living in Spain but want to use EN as my Fitbit app language

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‎07-25-2020 04:45 - last edited on ‎07-27-2020 07:33 by Fitbit Moderator

‎07-25-2020 04:45 - last edited on ‎07-27-2020 07:33 by Fitbit Moderator

Hi all. I have a language discordance problem between my mobile Fitbit and my Inspire HR.

On the mobile, I have the EN interface even though i live in Spain and I use the Spanish database for food.

In my new Inspire HR, it obliges me to an ES interface if I say I live in Spain.

Is there anyway I can change that and have the interface in EN, just as I have it in my iPhone?

Thank you for any advice!

Joyce

 

 

Moderator Edit: Clarified subject

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‎07-27-2020 07:34

‎07-27-2020 07:34

@jdsala It's great to see that you've visited the Fitbit Community!

 

Let me help you with your language settings on your Fitbit app. You will need to select a different country as it selects the main language of the country selected. You can read more about this here.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-31-2020 04:10

In response to AlvaroFitbit

‎07-31-2020 04:10

Hi Alvaro,

No, it did not help. Even if I change the country to the UK (which is not good for me, as it's not in the same time zone), the device doesn't change.

Could it be that I have the app in EN because my whole iPhone is in EN? And that the device "sees" that the location of the iPhone is Spain?

I mean, can it be that you can't separate the location of the app from the location of the entire mobile?

It would be a great pity. Location and language SHOULD NOT be necessarily interconnected. 

What if I am an Indian living in Spain and I use my phone in Hindi? I should be able to have my device in Hindi too, don't you think so?
If you have any other suggestions, I'll be glad to hear them.
Thank you.
Joyce

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