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Lock screen no longer works Inspire 2

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‎09-15-2022 05:38 - last edited on ‎12-18-2022 20:58 by Fitbit Moderator

‎09-15-2022 05:38 - last edited on ‎12-18-2022 20:58 by Fitbit Moderator

I use the lock screen to sleep with my Fitbit on,  but since the last update it comes on during the night even with the lock screen enabled. What good is it to track sleep when it wakes me up all night?

 

Also,  it is not staying charged as long,  which started immediately after the last update. Is there any way to fix these issues? Or do I  need to buy a new Fitbit?

 

 

Moderator edit: subject updated for clarity

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‎10-08-2022 12:00

‎10-08-2022 12:00

Hi, welcome to the Fitbit Community forums, @Smeltzer01.

 

I appreciate all the information provided about these issues with your Inspire 2. 

 

Regarding the lock screen option, could you please confirm if you're referring to the Sleep Mode feature? In the meantime, please try restarting the device and check if you continue to experience the same issue.  

 

If you continue to have the same inconvenience with your device not holding a charge, please make sure that you've also followed all the recommendations listed in this article to extend battery life on your device. 

 

I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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