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Loss of exercise data from Inspire HR

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‎05-08-2020 02:56 - last edited on ‎05-12-2020 10:31 by Fitbit Moderator

‎05-08-2020 02:56 - last edited on ‎05-12-2020 10:31 by Fitbit Moderator

My run this morning has dissapeared from my inspire about an hour afterwards. Synced to app and it has not added it. It worked two days ago when I ran. Have had the inspire he for a week! Any idea why it just dissapeared? Apparently I've only now done 50steps today!!

 

 

Moderator edit: updated subject for clarity

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‎05-12-2020 10:40

‎05-12-2020 10:40

@DRvikkih Thanks for joining us! Sorry for the delay in my reply.

 

Let me help you with your missing exercise data from your tracker. If the data doesn't show after syncing the device then please manually log it to have a record on your account. Also restart your tracker by following these instructions to help solve any issues with its performance.

 

Let me know how it goes.

Alvaro | Community Moderator

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