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Lost day of HR data Sept 7th 2019

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‎09-10-2019 15:00

‎09-10-2019 15:00

I wear my Fitbit everyday.  For some reason, last Saturday's  HR measurements are missing.  I mean nothing there.  But my steps and other data is logged.  Did September 7th 2019 just have a bad HR day?

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‎09-11-2019 10:01 - last edited on ‎03-14-2025 09:28 by Fitbit Moderator

‎09-11-2019 10:01 - last edited on ‎03-14-2025 09:28 by Fitbit Moderator

@DianaJ Welcome! Thanks for being part of our Community!

Let me help you with your heart rate data. You can try restarting your device by following these instructions. Still it is not guaranteed that you will have your missing data back on your account. 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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