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Lost two days worth of steps

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I had been getting to a goal and the last two days dropped to 8 steps.  Any solutions as to why

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@Vicric Welcome to the Community. Thanks for the details mentioned. 

 

I would like you to provide me with more details about the 8 steps that you received. Did your steps reduced when you sync? Were your steps removed?

 

In this case, you may want to manually log an activity such as walking or running in order to get those steps back. 

 

Keep me posted. I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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I had close to 8000 steps on monday and had reached 5000 on Tuesday. I pushed the screen where it said clear data, push for 3 sec. I tried this and i think i lost teo days, not sure, but what i suspect


Sent from my Verizon, Samsung Galaxy smartphone
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@Vicric It's nice to see you on the Community. Thanks for the details mentioned. 

 

When you push the clear data setting, this will delete all the data on your tracker. Learn more about it by checking this article: How do I erase my Fitbit device? 

 

I'll be around if you have any additional questions. 

 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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