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Malfunctioning Inspire HR

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‎03-17-2020 11:54

‎03-17-2020 11:54

My Fitbit Inspire HR is not at year old. About 2 days ago, my battery was unexpectedly drained during my sleep. The screen doesn't turn off when the auto wrist setting. When I try to turn it off it flashes back immediately like I tapped the screen to wake it. The screen also won't let me swipe up or down. I've tried resetting more than 3 times, and I have unpaired the device twice. Help please!

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‎03-18-2020 21:28

‎03-18-2020 21:28

Mine Inspire HR was purchased in August or September of last year, I'm having some of the same issues, plus others, and have been having issues since I got it. Now on a regular basis my screen won't turn on altogether for periods of time. I've reset and repaired multiple times as well, it helps for a while then the issue starts up again.

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