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Manually entered exercise showing 0 calories burned (Inspire)

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‎03-09-2020 13:20

‎03-09-2020 13:20

My manually entered exercise is showing 0 calories burned after I enter it.

 

When I'm seeing this: When I click to add, then select exercise and duration, I see calories burned listed. After I submit, it shows as 0. Help!

 

This is also linked to my WW and impacting that as well, since it's syncing and showing 0. This has been happening the last week.

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‎03-10-2020 06:50

‎03-10-2020 06:50

@Samma7 It's great to see that you've visited the Fitbit Community!

 

Let me help you with your activities showing 0 calories. This issue is being investigated by our team so hopefully they will find a solution soon for all affected users. Still have you tried using a different device to log your activity? If you are using a phone then try using a computer to log said activity or viceversa.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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