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Missing active minutes from Inspire HR

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‎03-08-2020 20:53 - last edited on ‎03-09-2020 09:40 by Fitbit Moderator

‎03-08-2020 20:53 - last edited on ‎03-09-2020 09:40 by Fitbit Moderator

started with 63 active minutes in morning then in afternoon active went to 35

 

 

Moderator edit: updated subject for clarity

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‎03-09-2020 09:47

‎03-09-2020 09:47

@cjccolum20 Welcome! It's great to see you around! 

 

Let me help you with your missing active minutes. Have you logged any activities on your account? Do you have any third party apps linked to your account? These two situations may log activities that will overwrite what your tracker has recorded and thus decrease the amount of active minutes on your account. I suggest you log out from the app, restart your phone and log back in. Also restart your tracker following these instructions.

 

Let me know how it goes.

Alvaro | Community Moderator

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