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Mode of not registering 0 steps per day while can't use it

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‎07-26-2022 02:59

‎07-26-2022 02:59

Hello!

I wanted to knon if there is a "pause sync" option with not registering those days, for example, with zero steps done so it doesn't have an impact on the historical average. Or it is the default when the sync is paused?

The device is being repared (I have a problem with the bracelet clasp connection point) and is off my wrist for a while.

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‎07-30-2022 13:20

‎07-30-2022 13:20

Hello @PERFS and welcome to the Community.  I'm sorry, but Fitbit doesn't offer a feature like that.  Some of the historical averages, like average daily step count, are seven days and quickly get back to your average once you get your device back.  Some are thirty days.  Personally, I wouldn't worry about it.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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