help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Fitbit HR Inspire is not turning on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-11-2020 00:05

‎03-11-2020 00:05

Hi there,

 

My fitbit Inspire was working earlier today and recording my steps however the screen has since stopped turning on. I have tried plugging it in to the USB where I charge it and resetting it multiple times but the screen doesn't want to activate. I do feel a little vibration whenever I do reset, but still no screen. I have only had this product a couple of months. Can you please advise my next steps?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-11-2020 00:42

‎03-11-2020 00:42

I also found that my app on my phone is still recording the steps, so it appears to still be working despite the screen not showing anything

Best Answer
0 Votes