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My Fitbit Inspire HR is stuck

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‎05-15-2020 14:19 - last edited on ‎05-18-2020 07:02 by Fitbit Moderator

‎05-15-2020 14:19 - last edited on ‎05-18-2020 07:02 by Fitbit Moderator

My Fitbit is Stuck

 

 

 

Moderator edit: updated subject for clarity

Laura
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3 REPLIES 3

‎05-18-2020 07:10

‎05-18-2020 07:10

@Harsch I hope you're doing well! Sorry for the delay in my reply.

 

Let me help you with your unresponsive Inspire HR. What are you seeing on your tracker? Could you describe its behavior? I suggest you restart your tracker by following these instructions.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎12-27-2020 07:18

‎12-27-2020 07:18

My HR inspire won't sync in my app

Laura
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‎01-04-2021 07:51

In response to Harsch

‎01-04-2021 07:51

@Harsch thank you for your reply.

 

If your tracker isn't syncing then please try the following:

 

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  5. You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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