My Fitbit Inspire HR won't turn on

[gaffer2602]

I've had my Inspire HR for about 6 weeks now and it won't turn on at all. I've tried plugging it in and holding the button down for 10 seconds, but that won't work at all.

[Zepp68]

Are you just  getting a straight line??

[LiliyaFitbit]

Welcome to the Fitbit Community, @gaffer2602 @Zepp68.

@gaffer2602 I am sorry to hear your Inspire HR tracker won't turn on. Thanks for trying to resolve this and I am here to help. I recommend following the complete troubleshooting instructions from this help article: Why isn't my Fitbit device's battery charging?

@Zepp68 Thank you for joining the thread. If you see a straight line on your tracker, it's possible that it needs a firmware update. Please follow the steps from this help article if you continue experiencing this issue: How do I update my Fitbit device?

Let me know how it goes, I'll be around. 

[Sharpyafc]

My one won’t switch on tried charging for 13 hours. No white lines etc. Tried holding down button for ages but still unresponsive 

[gaffer2602]

That won't even happen

[Janice2108]

Hi, my Fitbit hr is not even 6 months old, I got the logo screen only today, put it on the charger and held the button in for 10 secs and got a smiley face now nothing 😞 rely on my fitbit as I have low bp and monitor my hr because of this.  Any help would be appreciated. Thank you

[Daisy219]

If this is a InspireHR, when you originally linked it to your phone, tablet etc., did it link up?  Try going to the app and click sync now.

[Iffat]

Hi, I am having same problem. It wont restart, black screen, no white line....no response...from app I can see it is getting charged. Appreciate some help. It is just 3months old