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My Fitbit Inspire isn't tracking my sleep correctly

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‎04-10-2019 17:32 - last edited on ‎04-11-2019 06:53 by Fitbit Moderator

‎04-10-2019 17:32 - last edited on ‎04-11-2019 06:53 by Fitbit Moderator

My Fitbit is not tracking my sleep correctly.  The times are wrong and the hours slept I don't believe are accurate.  

 

 

Moderator edit: updated subject for clarity

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‎04-11-2019 07:24

‎04-11-2019 07:24

@donnad777 It's great to see that you've visited the Fitbit Community!

 

I will gladly assist you with your sleep detection. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

 

Let me know how it goes.

Alvaro | Community Moderator

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‎04-12-2019 05:10

‎04-12-2019 05:10

I know mine does not track correctly.  at least once a week it shows I sleep multiple times during the day when I was clearly moving and active.  All the rebooting and resetting hasn't done a thing either.  I am really getting frustrated with this product. 

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