help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Fitbit isn’t showing the green light at the back

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-01-2019 22:12

‎09-01-2019 22:12

  • Normally on waking, I sync my Fitbit but it wouldn’t and when taking my Fitbit off, it doesn’t show the green light at the back, any ideas what I can do?  Thanks
Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-02-2019 05:46

‎09-02-2019 05:46

@Ebbie2456 Hello!  Have you tried restarting your tracker?  Simply plug your Fitbit Inspire into the charger and while it's charging, hold down the button on the left for at least 5 seconds.  When you see a smile icon, that means your Inspire has successfully restarted.  

 

Hope this helps!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎09-02-2019 05:46

‎09-02-2019 05:46

@Ebbie2456 Hello!  Have you tried restarting your tracker?  Simply plug your Fitbit Inspire into the charger and while it's charging, hold down the button on the left for at least 5 seconds.  When you see a smile icon, that means your Inspire has successfully restarted.  

 

Hope this helps!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer
0 Votes

‎07-18-2020 13:00

In response to Heather-S

‎07-18-2020 13:00

I am having the same problem. Re-booting and uninstalling/reinstalling have not worked to fix this.

Best Answer