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My Fitbit screen won't turn on

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‎01-30-2022 08:40 - last edited on ‎02-02-2022 06:44 by Moderator Alum

‎01-30-2022 08:40 - last edited on ‎02-02-2022 06:44 by Moderator Alum

The app is working fine, and alarms are working fine. I can't turn the FitBit on, and I've tried to change the clock screen. The button for reset doesn't work. 

 

Does anyone have any suggestions?

 

Moderator edit: Subject for clarity.

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‎02-02-2022 07:34

‎02-02-2022 07:34

Welcome to the Fitbit forums @Inspire1234 !

 

Thank you for sharing the details of the issue you're experiencing with your Inspire screen. I appreciate your efforts.

 

In this case, since you continue to experience the same inconvenience, I recommend that you continue the assistance process with the Customer Support team so they can let you know how to proceed or what options are available for you. 

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

 

Have a good day.

GraceG | French and English Community Moderator, Fitbit


On ne voit bien qu’avec le cœur. L’essentiel est invisible pour les yeux. ♥
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