help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Inspire 2 dimmed almost completely after latest update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-23-2023 13:08

‎10-23-2023 13:08

My Inspire 2 dimmed almost completely after latest update (20001.124.84)

Everything else seems to be working normally, but I can only see the screen in a complete dark room.

Best Answer
Labels:
5 REPLIES 5

‎10-24-2023 11:11

‎10-24-2023 11:11

Welcome to the forums @JRodz. 

Thank you for sharing the inquiry regarding your Inspire 2. I'm sorry to know this inconvenience that you are experiencing.

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. I'd ask you to keep the contact with them for further assistance. Please, keep an eye on your inbox.

Best Answer
0 Votes

‎11-07-2023 10:08

In response to ManuFitbit

‎11-07-2023 10:08

Was a solution ever found to this problem? My Inspire 2 screen has also been dim recently. It is not in sleep mode and the dim screen setting is off. Thanks!

Best Answer

‎11-13-2023 14:59

In response to EJackson84

‎11-13-2023 14:59

What was th first resolution to the dim screen problem?

Best Answer
0 Votes

‎11-13-2023 16:16

In response to slmill2000

‎11-13-2023 16:16

The resolution was very simple, go and buy another one. We broke it, you buy a new one. That was a win win for them. 
Best Answer
0 Votes

‎11-13-2023 17:28

In response to JRodz

‎11-13-2023 17:28

[image]

Sent from my iPhone
Best Answer
0 Votes