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My Inspire 2 turns off during my workouts

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‎05-11-2022 14:21 - last edited on ‎12-18-2022 22:33 by Fitbit Moderator

‎05-11-2022 14:21 - last edited on ‎12-18-2022 22:33 by Fitbit Moderator

So extremely disappointed in the Fitbit inspire 2. I've had 2 other fitbits and this one is just useless. The water lock is always coming on or asking to be set,  7- 10 times a day! The fitbit turns off during my workouts. I can't get a full hour workout to register. I have to keep checking during workouts to start it again and that is just not a quality product. I've re-booted and no change. This is a flaw in design. I'm not sure I want to get another fitbit

 

Moderator edit: updated subject for clarity

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‎05-16-2022 19:16

‎05-16-2022 19:16

Thank you for visiting the Fitbit Community, @audboy.

 

I’m sorry to hear about the difficulties you experienced with your Fitbit Inspire 2. Thank you for trying to get them resolved before contacting us.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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