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My Inspire HR doesn’t show Sleep Score

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‎03-11-2020 04:08

‎03-11-2020 04:08

Just got my new Inspire HR and was really interested in the sleep score function. I get sleep stages but only had the sleep score for a Saturday and Sunday and sleep stages for everything else. I see some people say to turn on sleep score but I don’t have that ability. What am I doing wrong?

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‎03-12-2020 07:53

‎03-12-2020 07:53

@SadieManny Welcome! Thanks for being part of our Community! 

 

Let me help you with your missing sleep score. Could you share a screenshot of what you are seeing on your account? If you are getting sleep stages you should get sleep score too. You can read more about sleep score here. Try logging out from the app, restart your phone and log back in.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-12-2020 09:10 - edited ‎03-12-2020 09:12

In response to AlvaroFitbit

‎03-12-2020 09:10 - edited ‎03-12-2020 09:12

Thank you! As you can I got a score for 2 days and then it stopped. I have logged out twice and still nothing. I’ll try again this evening. 

 

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‎03-12-2020 09:13

In response to SadieManny

‎03-12-2020 09:13

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‎03-15-2020 19:58

In response to AlvaroFitbit

‎03-15-2020 19:58

Thank you for responding. The issue has gotten worse. It hardly tracks anything at all now. I have logged out restarted and even uninstalled and reinstalled the app. Since doing all that I just get a time and see the bars but still no sleep score and no other information. Very disappointed.

Sent from my iPhone
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