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My Inspire HR is not responding

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‎05-27-2020 23:48 - last edited on ‎06-02-2020 09:48 by Fitbit Moderator

‎05-27-2020 23:48 - last edited on ‎06-02-2020 09:48 by Fitbit Moderator

I have tried everything. My inspire hr is synced to my android tablet E lite. I removed it from my account in hopes I could set it back up, now it won’t swipe to any screen, just the clock and heart rate. It won’t respond to reset, or when I set up new device it won’t connect. I also took it off my Bluetooth and now it won’t do anything. Any idea what to do??

 

 

Moderator edit: updated subject for clarity

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‎06-02-2020 09:54

‎06-02-2020 09:54

@Erinmelien3811 Thanks for joining us! 

 

Let me help you with your Inspire HR not working as it should and thank you for troubleshooting this issue. Since the issue persists I suggest you let our Support team know about this so they can further assist you. I noticed that you already have a ticket with them so keep working with the team to find a solution.

 

Let me know how it goes.

Alvaro | Community Moderator

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