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My Inspire HR screen is acting up/stuck

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‎06-29-2020 14:18 - last edited on ‎07-07-2020 11:16 by Fitbit Moderator

‎06-29-2020 14:18 - last edited on ‎07-07-2020 11:16 by Fitbit Moderator

I bought my fitbit last Christmas. Today when i got to the gym I tried to choose treadmill for my activity. But I couldn't because I can't get the screen to change. I can't even check my battery level because the screen won't change. What is wrong with it? It shouldn't be going bad on me after only 6 months. 

 

 

Moderator edit: updated subject for clarity

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‎07-07-2020 11:23 - last edited on ‎05-24-2025 07:50 by Fitbit Moderator

‎07-07-2020 11:23 - last edited on ‎05-24-2025 07:50 by Fitbit Moderator

@Ddhurst It's good that the community is growing!

Let me help you with your unresponsive Inspire HR screen. Try restarting your tracker by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-07-2020 12:08

In response to AlvaroFitbit

‎07-07-2020 12:08

That worked!!
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‎07-20-2020 05:17 - last edited on ‎05-24-2025 07:49 by Fitbit Moderator

In response to Ddhurst

‎07-20-2020 05:17 - last edited on ‎05-24-2025 07:49 by Fitbit Moderator

@Ddhurst thank you for the update.

Happy to hear that the instructions helped to solve the issue. Also thank you for confirming this as this may help other member in the same situation.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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