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My Inspire HR went off after swimming

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‎01-20-2020 21:30

‎01-20-2020 21:30

Hi, 

I took my Fitbit inspire hr to the pool for the second time and it doesn’t work now. It was charged, but I tried to charge it again and it still doesn’t respond. 

Any advice?

Thanks.

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‎01-22-2020 06:53 - last edited on ‎01-21-2025 07:47 by Fitbit Moderator

‎01-22-2020 06:53 - last edited on ‎01-21-2025 07:47 by Fitbit Moderator

@Ronitp It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

Let me help you with your Inspire HR not working after swimming. Please try restarting your tracker by following these instructions and see how it responds to this.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-18-2022 18:38

‎07-18-2022 18:38

Hi, it just happened to me when I swam in the pool while on a trip in US. Did your’s get fixed in the end? 

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‎07-19-2022 05:09

In response to SunsetRunner

‎07-19-2022 05:09

Same happened to me too. I’ve tried the restart whilst connected to power but nothing is happening. 

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