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My Inspire HR won't swipe

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‎02-15-2021 16:52

‎02-15-2021 16:52

My Fitbit Inspire HR won't swipe. I have re-started my device several. I get the smiley face but no vibration. Nothing I've tried gets the quick settings to display. I only see the clock and after holding the button I see the battery and a light bulb without a line through it. I'm able to change the clock face but it still won't scroll. Any help is appreciated.

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‎02-16-2021 03:21

‎02-16-2021 03:21

@Truejade Thanks for joining us! 

 

Let me help you with this and thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Hope this helps.

Alvaro | Community Moderator

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