My Inspire HR won't turn on

[amoofluff]

So after a swim yesterday, I noticed my HR was showing a problem with the clock and that I needed to reset it on the app but then it just turned off completely. No green flashing lights and it doesn't respond when I try to reset it. I've realised there's some tiny water droplets trapped on the back where the green lights should be and am worried the water has got in somehow. Any advice on how to fix it or do I need to send it for repair? 

[DavideFitbit]

Hello @amoofluff, welcome to the Fitbit Community forums. Sorry for the late response. 

Thank you for sharing that you've been having trouble with the Inspire HR not turning back on after she used it to swim in the ocean. 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

Let me know about the outcome.

[amoofluff]

Thank you, I'll keep an eye out for that 😊

[DavideFitbit]

Sure, no problem @amoofluff! 😎

Let me know about the outcome.