help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Inspire Hr is messed up.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-05-2020 10:54

‎02-05-2020 10:54

It's only showing me the time. When i press down on the button all it does is vibrate instead of showing me the battery %. It also wont me scroll up and down (if that makes sense). I've only had this Inspire HR a month. I've unpaired it to see if it'll do anything. When i tried to re pair it, it didn't show me the pin. Please help

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎02-06-2020 09:27 - last edited on ‎03-20-2025 07:10 by Fitbit Moderator

‎02-06-2020 09:27 - last edited on ‎03-20-2025 07:10 by Fitbit Moderator

@Emmashepard It's great to see that you've visited the Fitbit Community!

Let me help you with your Inspire HR not working as it should. Please restart your tracker by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎02-06-2020 11:00

In response to AlvaroFitbit

‎02-06-2020 11:00

I got it working again shortly after. I kept pressing the button on the side multiple times and it worked. Thanks

Best Answer
0 Votes

‎02-11-2020 10:09

In response to Emmashepard

‎02-11-2020 10:09

@Emmashepard thank you for the update and sorry for the delay in mine.

 

Really happy to hear that your tracker is working now and thank you for sharing what you did to correct this as it may help other members in the same situation.

 

Happy stepping!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes