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My fitbit inspire hr is not working

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‎09-15-2019 10:32

‎09-15-2019 10:32

Hi,

My fitbit hr has stopped working. I have tried to reset it many times but doesn't help. I have no green light and it won't turn on either. 

I have only had it since May this year.

Really unhappy.

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‎09-15-2019 11:27

‎09-15-2019 11:27

Hi @Rvb123  Get with customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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3 REPLIES 3

‎09-15-2019 11:27

‎09-15-2019 11:27

Hi @Rvb123  Get with customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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‎09-15-2019 12:13

In response to Odyssey13

‎09-15-2019 12:13

I'm getting a replacement as I contacted customer services. Then I can start tracking my fitness again.

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‎09-15-2019 13:22

In response to Rvb123

‎09-15-2019 13:22

Thanks for the update @Rvb123 

Stepping in the U.S.A. since September 2013. Android 14

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