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My fitbit is 6 hours off and won't sync to the app

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‎08-11-2022 15:33 - last edited on ‎12-18-2022 22:11 by Fitbit Moderator

‎08-11-2022 15:33 - last edited on ‎12-18-2022 22:11 by Fitbit Moderator

My fitbit is 6 hours off and won't sync to the app

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4 REPLIES 4

‎08-14-2022 07:59

‎08-14-2022 07:59

Mine is off by 1 hour!. Still can't get to sync to right time.  Mine got off after Travel in a different time zone.

I have found no solutions yet. 

If we physically cause a reset, on the watch...I think that would do it. I haven't found it yet.

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‎08-15-2022 10:32

In response to KyCowLick

‎08-15-2022 10:32

Mine is off by 2hrs. Went on vacation to another country and hasn't been the same. I can't seem to fix the time, anyone know how to remedy this situation? 

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‎08-16-2022 02:26

In response to Kanibee

‎08-16-2022 02:26

Same issue, got home yesterday,  time won't sync back. No solution...

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‎08-16-2022 06:18

In response to LoreKR

‎08-16-2022 06:18

Sorted it- go into app settings, make sure automatic time zone and automatic location both on, then sync. 

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