My fitbit isn't able to setup with my computer.

[Catlover113]

I just got a fitbit inspire, and when I was trying to set up my device I went through the steps until I got to the 'get to know your fitbit' page. I previously had a fitbit, and when I set it up on the same computer it worked. I don't know if it is the device or the computer or what. Please help!!

[WendyB]

If you used the same email address it should be there.

Look on your Dashboard over on the side under devices and it should be listed

[Catlover113]

Thank you for the advice, but I still cannot get it to work after 3 hours of trying, it isn't listed or able to connect, it's still a blank whit where it should show all the instructions to set up the device.

[Catlover113 · Accepted solution]

I tried it with an Iphone, and after a little while it works.