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My inspire 2 stopped recording my pulse and therefore does not record sleep

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‎07-03-2022 10:16 - last edited on ‎12-18-2022 22:19 by Fitbit Moderator

‎07-03-2022 10:16 - last edited on ‎12-18-2022 22:19 by Fitbit Moderator

My Inspires 2 has stopped recording my pulse and therefore my sleep. What do I do?

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‎07-03-2022 10:30

‎07-03-2022 10:30

Hi, @Pastorbob1 , please check to make sure that your heart rate detector on the Inspire 2 hasn’t accidentally been turned off.  On your Inspire 2 swipe down to find the settings menu.  Tape on that and then swipe until you find heart rate.  Make sure that it is not toggled to OFF.

 

If heart rate is turned ON, but still not working, please toggle it off, wait a moment, and then toggle it back on again.  Hopefully that will get you going again.

 

Let us know how it goes.

Sense, Charge 5, Inspire 2; iOS and Android

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