My inspire 2 won't pair with my phone

[Manu_on_track]

Hi everyone,

I've had an Inspire 2 for a couple of years with no trouble... but recently it started to don't sync on my Adroid 12 phone. I tried everything, but nothing worked. So, I removed the device from the fitbit app and now I can't pair anymore (i already tried reset, turn on/off bluetooth, reinstall the app...)!!

Anyone else with this problem? What should I do to use my fitbit watch again? 

Thanks for helping! 

[JuanFitbit]

@Manu_on_track , A warm welcome to the Community! Thank you for your message and efforts. 

Just to confirm and avoid confusions: 

Did you read this: Why can't I set up my Fitbit device?

How far did you come to the setup process? Did you get the code on the Inspire 2?
Are you having difficulties when connected to the Wifi or mobile data?

In the meantime, please on the phone go to settings> Apps > Fitbit App and clear cache. Restart your phone (off/on)
Open the Fitbit App and log in. 
Try the setup again