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My inspire hr keeps stoping all off a sudden

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First I thought it only does it when I leave my hous but it's been doing it at home now too., it just does not record thinks. When I check for steps or time I get dark screen and when I push button I get a smile face press again andI get the wrong time. I reset my tracker, but the time is still not right not sure about the turning it self of, just checked and it says the right time now. Could it be because I am wearing another Bluetooth device? 

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Got no answers here so I called customer service and they are  sending  me a new device! So I had a lot of the problems with  my inspire hr, I have to say Fitbit is very helpful when calling customer support and I am grateful for that! 

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