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My inspire hr was a disaster...

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‎01-18-2020 05:51

‎01-18-2020 05:51

  • But Fitbit customer service reversed my mind not ever using Fitbit again,. First the replaced my not working charger for free. It came in the mail the next week, but after finally being able to charge my Christmas present it was constently shutting itself of and no steps or anything else was recorded. Called customer service again and received a new free inspire hr, delivered right to my door and it is working fine so far. Thank you Fitbit! 
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‎01-18-2020 20:03

‎01-18-2020 20:03

Wow you had a rough start tp your fitbit journey @Enibascamp ! So glad Support helped you out with both problems. 👍

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-19-2020 03:53

In response to NellyG

‎01-19-2020 03:53

Yes I had no problem getting replacements and it's working perfectly so far 👍😊

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