My inspire isn’t tracking my activity

[MommaT1705]

I can not get my inspire to track my activity minutes. I just got it last week and it tracked it all week and this week I can’t get it to track it. I’ve tried shutting off my Bluetooth and turning it back on. I updated the app on my iPhone and still nothing for activity. It’s tracking everything else like my steps, calories, and sleep and miles but not my activity. Not sure what to do. Any advice would be great. Thanks in advance 

[NellyG]

Hi @MommaT1705 Just to check - you have the Inspire, not the Inspire HR?

What activity/ies is it not recognising? Try restarting it several times and seenif that helps.

Restart your tracker

[Stinahfee]

I'm having the same problem with my inspire! I also got mine a week ago, everything was fine for the first day.  It tracks everything but my active minutes now. 😵

[NancyFran]

Mine isn’t tracking active minutes either. My exercise used to be active minutes, but even that isn’t when I hit cardio. I’m in fat burn zone according to HR, but no active minutes.

[Elciby]

I'm having the same issue with my inspire hr. It used to log my workouts and other active times but I have no active minutes. It logged 9 mins yesterday but none when I was actually working out on other days.