11-18-2020
10:14
- last edited on
11-18-2020
17:35
by
RicardoFitbit
11-18-2020
10:14
- last edited on
11-18-2020
17:35
by
RicardoFitbit
Anyone else find the design of the charger ... irritating? Why the super short cord?? Most plugs in a house are higher than the cord is long so my Fitbit dangles while connected to the (IMHO) not very strong magnets. Why is it sold this way? Too “expensive” to provide a reasonable length cord?
Maybe I’m the only one bothered by this. I found a work around - tissue box props up my Fitbit while on charger.
Moderator Edit: Clarified subject
11-18-2020 17:35
11-18-2020 17:35
Hi @lj34243, welcome to the Community Forums!
Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.
I'll be around if you need anything else.
11-19-2020 06:34
11-19-2020 06:34
Thanks for answering. Guess I AM the only one bothered by this. 🤫😁
11-20-2020 05:56
11-20-2020 05:56
I have the same problem too - I just never had the time to make a post! FitBit - no one likes dangling participles, please offer a longer charging cord 🙂
02-06-2021 04:36
02-06-2021 04:36
Bothers me too. the magnet is not strong enough to keep charging even put on a box.
02-07-2021 09:05
02-07-2021 09:05
I total agree a longer cords works better for me also.
I just purchase the Inspire 2 and don’t understand why it does not charge up to 100% when it has been on charger for 24 hours and also you can’t see face of battery on Fitbit itself.
02-08-2021 06:55
02-08-2021 06:55
It’s very annoying! Mine doesn’t stay connected even when propped up. I finally put a twist tie around the cord that I can wrap around the Fitbit to hold them together.