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New Fitbit Inspire HR showing activity for days before set up

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‎08-16-2020 01:08 - last edited on ‎08-18-2020 12:49 by Fitbit Moderator

‎08-16-2020 01:08 - last edited on ‎08-18-2020 12:49 by Fitbit Moderator

Brand new Fitbit. Opened and set up on 14 August.

it shows activity from 11, 12, 13 August.

any ideas why?

 

 

Moderator Edit: Clarified subject

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‎08-18-2020 12:47 - last edited on ‎05-02-2025 09:59 by Fitbit Moderator

‎08-18-2020 12:47 - last edited on ‎05-02-2025 09:59 by Fitbit Moderator

@Varnergar Thanks for being part of our Community! 

Let me help you with your the activity showing on your account. Your tracker comes with some battery charge. It could be that the device detected the movement while it was being shipped to your home or if it was moved on the store you purchased it from. You could either ignore this data or delete your account so you start from zero by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎08-21-2020 18:42

In response to AlvaroFitbit

‎08-21-2020 18:42

We purchased the device about 4 weeks ago. It sat in a drawer since then

as it was a gift.

so it didn’t move yet shows thousands of steps.

ill ignore not, sounds like that’s the only thing to do.

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